TrustScoreUAE · Verified
HomeReviewsCompareAI ConciergeCategories
Add Your BusinessFree listing · editorial review · claim if already listedGet My Shortlist
Verified · Editorial · Independent

Every review. Every score. Nothing for sale.

Explore reviews
TrustScore

Verified business scores and proof-backed reviews — ranked, explained, and never for sale. Property services in Dubai and Abu Dhabi.

Dubai services

  • Real Estate
  • Developers
  • Holiday Homes
  • Fit-out
  • Maintenance
  • Cleaning
  • Agents

Platform

  • Explore Dubai hub
  • Reviews directory
  • Compare Companies
  • AI Concierge
  • Shortlist Wizard
  • How Scoring Works
  • Suggest a business
  • Add your business
  • Browse all categories →

Owner Tools

  • ROI Estimator
  • Contract Analyzer
  • Pre-signing Checklist
  • Off-Plan Buyer Guide
  • Owner's Report

Account

  • My Account
  • Sign in
  • Create account
  • Business portal

© 2026 TrustScore. Business Trust Platform.

Privacy PolicyTerms of ServicePromoted listings are always labeled. TrustScore ratings are never for sale.
Home/Holiday Homes/Blueground
Verified
Blueground logo

Holiday Homes

Blueground

Furnished corporate & mid-term stays

TrustScore4.0(2)
airbnb4.7(1,240)
?
1240
Reviews
4.71
Rating
Google2.8(12)
13+ yearson market

What the reviews say

AI summary from 5 analysed reviews

Blueground at Building 25, City Walk offers a visually appealing location, especially for families looking to take pictures at night. However, numerous reviews highlight significant issues with customer service and financial transactions, particularly regarding security deposit refunds.

Star distribution4–5★ vs 1–3★ from Google

Working well (60%)

  • Beautiful place for family visits.
  • Good night views for photography.

Complaints (40%)

  • Delayed security deposit refunds, taking up to 70 days.
  • Poor customer service and lack of communication.
  • Untrustworthy financial practices reported by property owners.
  • Difficult to reach customer support by phone.
  • Negative experiences with management behavior.

Review engagement signals

Owner reply rate

50%

of Google reviews

Unanswered negatives

4

reviews without reply

Review authenticity

86

out of 100

AI-generated digest based on analysis of 5 public Google Maps reviews · Updated 2 Aug 2026. Individual experiences may vary.

Global brand & corporate pipelineHotel-grade furnishing30–365 day stay focusInstitutional landlord programsApp-based guest experience

Last checked

  • Google reviews · 2 Aug 2026
  • AI review digest · 2 Aug 2026
  • TrustScore · 7 Sept 2026
  • AI verdict · 5 Aug 2026
TrustScore
0Fair
▼ -13vs last quarter

Fair · Based on 50+ data points. How it works →

Response speed affects this company's score

Key Facts

Essential details at a glance — portfolio, terms, coverage & contact

Founded2013Response~6h2.8(12 Google)13+ years on market
Google review sentimentFrom star distribution
Working well (60%)Complaints (40%)

Portfolio

500+ furnished units in Dubai

verified

Commission / pricing

Lease guarantee model (terms vary)

Contract terms

12-month master lease or revenue share

Payouts

Monthly fixed or revenue share

Platform presence

Google2.8(12)
airbnbSynced profile

Airbnb host identity

Live metrics from the linked Airbnb host profile — reviews, rating, and hosting tenure as shown on Airbnb.

Last synced
Aug 2026
TrustScore
Verified channel — counts toward score
Listings
68 on Airbnb
View host on Airbnb→
HOHost
Host
1240
Reviews
4.71
Rating

Verified from corporate listing portfolio, Mar 2026

Service areas

Downtown Dubai
Business Bay
Dubai Marina
JBR
Palm Jumeirah

Services

Furnished leasingCorporate housingInterior designProperty onboardingMid-term channel management
Phone+97145813692Websitetheblueground.com/furnished-apartments-dubai-uae/s/city-walk-city-walk-25?utm_source=gmb-dxb-building-25&utm_medium=organic&utm_campaign=bg-building

6756+26C City Walk Building - 25 Al Multaqa St - Al Wasl - Dubai - United Arab Emirates View on Google Maps→

Trust indicators

Every data point labeled by source — verified, public, company-stated or AI-estimated.

  • TrustScore

    63/100

    Verified
  • Google rating

    2.8★ · 12 reviews

    Public source
  • Years in business

    13+ years (since 2013)

    Verified
  • Commission / pricing

    Lease guarantee model (terms vary)

    Verified
  • Contract terms

    12-month master lease or revenue share

    Verified
  • Payout schedule

    Monthly fixed or revenue share

    Verified
  • Response speed

    ~6h average

    Public source
  • Verified owner reviews

    2 proof-backed

    Verified
  • Review analysis

    AI digest from 5 Google reviews

    AI analyzed
  • Review authenticity

    86/100

    AI analyzed
  • Airbnb channel

    4.71★ · 1,240 reviews

    Verified
  • Web presence

    Active website on file

    Public source

Compare with alternatives

Ofex Holiday Homes logo

Ofex Holiday Homes

Holiday Homes · Dubai

TrustScore · no reviews yetGoogle4.4(13)0+ yrs on market
Business Bay

AI Summary: Imported from Google Maps — pending editorial review.

ReviewsProfile
Maison Privée logo

Maison Privée

Boutique luxury holiday home management

86TrustScore
TrustScore4.5(2)Google4.3(475)Airbnb4.79(2234)✦Superhost59 listings9+ yrs on market
Dubai Marina

AI Summary: Maison Privée, with a TrustScore of 86/100 and a solid Google rating of 4.3★ from 475 reviews, presents itself as a reputable choice for luxury holiday home management in Dubai Marina. The company has been operational for over nine years, managing a portfolio of over 300 luxury units, which indicates a robust market presence. However, property owners should be aware of the mixed guest experiences, particularly concerning maintenance and customer service, which could impact their property's reputation. The commission structure ranges from 22% to 28%, and the contract terms include a 12-month commitment with a 45-day exit clause, which may limit flexibility. Owners should also consider the monthly payout schedule and the potential risks associated with inconsistent service quality.

ReviewsProfile

AI Verdict

Live AI analysis

Blueground presents a mixed opportunity for property owners seeking a reliable operator for furnished corporate and mid-term stays. With over 500 units in prime Dubai locations and a solid 13-year market presence, they offer a lease guarantee model that can provide predictable income without vacancy gaps. However, their TrustScore of 63/100 and a Google rating of 3.2★ indicate potential issues, particularly in customer service and financial transactions, as highlighted by multiple reviews. Owners should be cautious about the delayed security deposit refunds and the reported difficulties in communication with customer support. While the brand's global presence and institutional programs are appealing, the trade-offs in customer service quality and financial reliability warrant careful consideration before signing a contract.

Best for: Ideal for owners seeking stable income with minimal vacancy in high-demand areas.

What could go wrong?

Risk flags to review before you sign — based on contract terms, review patterns and operational signals.

  • Verify the specifics of the lease guarantee model
  • Confirm the average time for security deposit refunds
  • Assess the responsiveness and reliability of customer support
  • Review the terms of the revenue share agreement

TrustScore Reviews

2 verified on platformAll sources →
N
Nadia R.
Guest review

Professional furnishing standards

Their design team staged our Business Bay unit to corporate spec. Guest turnover is lower wear than weekend Airbnb crowds.

D
David C.
Verifiedvia lease agreement

Predictable corporate income

Blueground leased our furnished 2BR in Downtown on a 12-month guarantee. Income is lower than peak Airbnb but zero vacancy gaps — exactly what we wanted while overseas.

Also see Google and Airbnb reviews. Verified TrustScore reviews use masked proof documents — see how scoring works.

Why this score

Full transparency — every point explained.

Public data9 / 20

Google rating, review volume, years on market, web presence; verified Airbnb metrics for holiday-home operators; KHDA/DHA/CAA ratings where applicable

Verified reviews12 / 25

Owner reviews verified with masked proof (agreements, statements, title deeds)

Response speed10 / 15

How fast the company responds to enquiries on the platform and to public Google reviews

Contract terms20 / 25

Transparency of fees, payout discipline, lock-in and exit terms

AI risk verdict12 / 15

AI analysis of complaint patterns, review authenticity, unanswered negatives and red flags

Total63 / 100

Get notified when this score changes:

AirDXB logo

AirDXB

Award-winning 360° short-let consultancy

85TrustScore
TrustScore4.5(2)Google4.5(0)Airbnb4.79(720)✦Superhost64 listings8+ yrs on market
Dubai Marina, Business Bay, Downtown Dubai, JBR, JVC, Palm Jumeirah

AI Summary: AirDXB presents a compelling option for property owners seeking a reliable holiday home management service in Dubai. With a TrustScore of 85/100 and a solid Google rating of 4.5★, the company demonstrates a strong reputation backed by verified reviews and a commitment to transparency with its published commission of 16.75% including VAT. The 12-month contract with a profit-share model aligns the operator's incentives with those of the property owner, potentially enhancing profitability. Their rapid onboarding process of 7–10 days and impressive occupancy rates, as evidenced by a verified review, further solidify their operational efficiency. However, the limited number of verified reviews may warrant caution for those prioritizing extensive feedback. Overall, AirDXB is well-positioned to deliver quality service in high-demand areas of Dubai.

ReviewsProfile