Reviews for Keyper

Rabiaa Tarique

Google

I rented a furnished apartment recently through this company and the washing machine that was included in the apartment was full of mold. I have been trying to get a solution for this problem since the day i moved (less than a week ago) and have received almost no support to fix this. this buildup in the washing machine existed since before i moved into the place, yet nothing is being done to help make this appliance safe and hygienic for me to use. There has been a bad smell coming from inside the machine and i have not been able to use it even once since the day i moved in. If this issue is fixed, i will edit my review. But until then, if this review remains unchanged, it means the washing machine wasn’t cleaned and no measures were taken to make it safe for me to use

26 Sept 2026

Emily Parr

Google

Really smooth experience so far, Rugved was very helpful

24 Sept 2026

Grant Marais

Google

Quick, simple and efficient! A big thank you to Rugved for making the whole process so easy and straightforward. Really appreciate the support. Highly recommended!

17 Sept 2026

Muhammad Uzzair Arain

Google

They made the process smoother! 😍 Rugved is the guy who did, remember the name 🤩 …

17 Sept 2026

Nicolas Konczak

Google

Please ask your team to respond to my WhatsApp messages. I have a major pipe leak in bathroom causing damage to walls and tiles and foundation. Issue has been reported since 28th June and until now I am being ignored by your team despite me following up every few days, and the issue is progressively getting worse that the damage in walls has spread to my bedroom. Edit: 6 September 2026 I have reported the issue to Keyper on 28th June. And I reported a secondary issue regarding the guest bathroom. Of which until now, almost 2.5mths later. Keyper has still not given me a solution or when they plan to fix it. They replied to my WhatsApp saying we will get it fixed, and now are ignoring me again for 2 weeks. Don’t trust Keyper with your property management. They are super responsive when chasing you for rent renewal fees of 1000aed, but when it comes to helping you fix minor or major problems in the apartment. They ignore you 👍🏻

10 Sept 2026

Hyacinth Austria

Google

⭐⭐⭐⭐⭐ I had a really great experience with Keyper, and I’d especially like to thank Rugved More for being so helpful and supportive from start to finish. He made the entire process very easy to understand, clearly explaining what was required and guiding me through each step. Keyper itself is incredibly user-friendly. From the links for uploading all the required documents, to the tenant app where you can easily keep track of payments, and even the contract signing process — everything was straightforward and seamless. The monthly rent payment option is honestly a lifesaver. It makes managing rent so much easier and takes away a lot of the usual financial headache that comes with large rental payments. Thank you, Rugved, for making the whole experience so smooth and stress-free! I’m very happy with the service and would definitely recommend Keyper to others looking for a more convenient way to manage their rent. 🙌

10 Sept 2026

basel saab

Google

I want to take this chance to thanks Rugved for his support and follow up during the registration and approval process.

10 Sept 2026

sabi

Google

Very disappointing experience with Keyper Management. After being a tenant in the same apartment for 5 years, paying rent consistently and taking care of the property, I am extremely disappointed with how my tenancy has ended. Upon moving out, I was presented with AED 866.25 in deductions from my AED 2,000 security deposit. Several of these appear to be routine maintenance, cleaning, or preparation for the next tenant, rather than damage caused by me. What makes this particularly frustrating is that during my five years as a tenant, after change of property man company, I did not receive the kind of regular property maintenance one would reasonably expect. For example, I repeatedly had to follow up and push for basic repairs, often going in circles for weeks or even months. At one point, I had to spend month trying to get a properly functioning kitchen, as keyper would try to charge me for everything beyond contract. After five years of paying rent, it is very frustrating to feel that the security deposit is being treated as an opportunity to pass routine maintenance costs onto the departing tenant. My experience with Keyper management has unfortunately been very poor. The communication, follow-up on maintenance, and now the move-out process have all been unnecessarily difficult. I would strongly recommend that prospective tenants carefully document the condition of their property, keep records of every maintenance request, and scrutinize every deduction from their security deposit before accepting it.

1 Sept 2026

Mustafa Al Hajj

Google

Disappointing experience. I was promised a quick move-in, but after I paid, communication dropped and I couldn’t get timely responses. I was unable to move in on my contract start date because the move-in permit process in Dubai takes several days - which I was never told about, even though my rent had already started. New tenants: get realistic timelines in writing before paying, and confirm the permit process upfront rather than relying on verbal promises.

1 Sept 2026

Lennon Wargenborg

Google

Renting has never been easier in Dubai! Smooth process, had everything done within a day or two. Kudos to the team at Keyper- super helpful & attentive.

1 Sept 2026

ghewa jawhary

Google

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1 Sept 2026

Imre Liivamets

Google

Really good experience with this company! I moved my apartment from my private managemet to Keyper and have had excellent experience so far. My agent is Karim Abouelseoud and I definitely recommend him, if it is possible to choose. Great communication and quotations and cleaning and maintenance all is done really fast. Very happy about all oh this and I am waiting for my second off-plan apartment to be ready, so that I can hand it over to Keyper aswell. Also the Keyper app is REALLY good. Shows the property values, ROIs, latest transactions, your property listinc etc. This is the future of tenancy!

1 Sept 2026

Loai Zakarna

Google

Young men like roses

1 Sept 2026

Jasmin Gasing

Google

My experience with Keyper has been positive overall. The process was smooth and convenient, especially as it gave me the flexibility to manage my rental payments monthly instead of having to cover the full amount through four upfront cheques. The assistance and guidance throughout the process were also helpful and made the arrangement easier to manage. One area that could make the service even better would be the option to include the security deposit and agency commission as part of the payment plan. I initially thought these costs could also be covered, so having this option would be very helpful for tenants managing the significant upfront expenses that come with moving into a new property. Overall, I appreciate the support and convenience Keyper has provided, and I hope this additional flexibility can be considered in the future.

1 Sept 2026

Mead Hornsby

Google

Rugved was a saint to deal with. Had a lot of changing agreements from landlords and last minute decisions, but he remained agile and responsive the whole way through. Ace service.

1 Aug 2026

Duygu C

Google

Although my agreement was cancelled by the company, they withdrew almost AED 10,000 from my account twice without my consent. I am sharing my personal experience and advise others to CAREFULLY review their agreements and payment authorizations before dealing with this company!!

1 Aug 2026

Charlene Botes

Google

Amazing Service! Very efficient and smooth process

1 Aug 2026

Ghafoor Ahmad

Google

I had an excellent experience with Keyper RNPL. The entire process was handled professionally from start to finish. Their team is incredibly responsive, efficient, and always quick to answer any questions or provide updates. Everything was processed smoothly and much faster than I expected, making the whole experience completely hassle-free. A special thanks to Rugved for his outstanding support throughout the process. His professionalism, responsiveness, and attention to detail made a real difference. I highly recommend Keyper RNPL to anyone looking for a reliable, transparent, and efficient service. Keep up the great work!

1 Aug 2026

silbere bass

Google

Very good service and supportive customer service and I most definitely say thanks to the agent who was making follow up with me Rugved keep it up

1 Aug 2026

Ichrak rouchdy

Google

Review in Turkish

I had a very disappointing experience with this real estate agency. Everything was fine until my tenancy contract ended. Once I decided not to renew with them, they completely stopped responding to my calls and messages. They also failed to complete the necessary move-out procedures and delayed returning my security deposit. Customer service should not end when a tenant chooses not to renew. I would not recommend this agency due to their lack of professionalism and poor after-service. It’s been a long time, and I still haven’t received my security deposit despite following up multiple times.

1 Aug 2026