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Home/Real Estate/Allsopp & Allsopp/Reviews

Reviews for Allsopp & Allsopp

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4.5/ 5
2 reviews
5★
50%
4★
50%
3★
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2★
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1★
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4.4/ 5
1,725 reviews
5★
82%
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4%
3★
1%
2★
1%
1★
12%

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Allsopp & Allsopp

Real Estate

4.4★ avg1,725 reviews
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Allsopp & Allsopp
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Ilya Kovryga
Google

I will share how this property management company works, and you can draw your own conclusions. The company's broker found us a fantastic apartment. We were extremely grateful and left a glowing review for his work specifically. But after that, everything went completely sideways. We asked to move in a bit early because our child's school was starting. The back-office manager (let's call her “Konuralina”) was very polite, but she didn't help us with anything. We were denied an early move-in, even though we had paid the rent and commission and handled everything well in advance. The renovation the company supposedly completed before we moved in was terrible: 1. The washing machine had some kind of unknown grime inside. 2. The furniture we asked to be removed, and were assured would be taken away, was left behind. 3. The walls were painted, but pieces kept falling off around all the light switches. This employee gave us her phone number, but whenever I messaged her on WhatsApp, she kept telling me to email her because it was her personal WhatsApp and she didn't read it, which defies all common sense. After that, I started sending emails asking to resolve urgent matters, such as how to connect the gas, why we had no access to the Happy Tenant app, and several other issues. She doesn't answer on WhatsApp, doesn't pick up the phone, and doesn't reply to emails. How can anyone evaluate the work of the management company Allsopp & Allsopp? Unfortunately, I cannot give them more than one star. They haven't resolved a single issue quickly or professionally.

Response from Allsopp & Allsopp

Hi Ilya, I'm sorry to hear you've had a bad experience, please send the details of your complaint to complaints@allsoppandallsopp.com where senior members of the team will investigate the issue as soon as possible. Thank you.

1 Sept 2026

Andrew Hopkins
Google

Absolutely unimpressed by the sales team. 1) During a viewing, one agent left the freezer open, and then another agent failed to report it open, and just let it defrost and leak everywhere. Lights also left on for days on end, and the kitchen tap which left a rust mark. 2) Failed to achieve a satisfactory sales price, and instead of proactively finding ways to sell it, just lazily recommended lowering the price. 3) Poor communication. This is consistent. I was *always* chasing them, never any proactive updates on how viewings went, or how the sale is progressing. 4) Closing agent said our cash deal would “be settled quickly”, and sent us a Form F, which we signed immediately. He then mentioned that there were delays (2 weeks in the end) in acquiring the deposit, and when I questioned why we were sent the Form F, he said, “well I didn’t expect you to sign it so quickly” as if that’s some sort of excuse. Had the deposit not been paid, we would have been stuck with a signed Form F and no deposit. 5) They told us not to request our liability letter too early on, but thankfully I ignored this advice, and requested anyway. Which was the right choice, as it took yet another week to receive, and nearly delayed things again. There are other small things, but these are the main issues. Would not use them again. We closed a finance deal with one agent faster than these guys can close a cash deal with an entire team. Oh, and they also take 2% commission from the seller as well, in exchange for this fantastic service.

1 Aug 2026

Jefferson Dussert
Google

Tom has managed to find us our new apartment in record time, matching all our criteria, providing support and follow up through the entire process. I recommend !

31 Jul 2026

Susan Ramadan
Google

Excellent service from start to finish. The team was professional, responsive, and transparent throughout the entire buying process. They made purchasing our home a smooth and stress-free experience. Special thanks to Kevin, Josh, Michael and Abbi. I highly recommend them to anyone looking to buy property in Dubai.

31 Jul 2026

Aseel Zimmo
Google

We had an excellent service from Irfaan. He is very attentive and helpful which made our move smooth and easy. It made all the difference for myself and my family having an agent who provides a personalized service. Thank you Irfaan for everything.

Response from Allsopp & Allsopp

Hi Aseel, Thank you for taking the time to leave us a review! We're so pleased to hear Irfaan made your move smooth and easy. We'll be sure to pass your feedback on to him. Wishing you and your family all the very best in your new home! 🏡 …

29 Jul 2026

El_ Sims
Google

From the very start of our property search Jack Bystram and Matthew Wilson were absolutely brilliant. Incredibly knowledgable, responsive (arranging viewings literally within hours) and more than happy to answer our (many) questions. They worked to our schedule and often went above and beyond, sacrificing time during evenings, weekends and vacations to help us secure our property. A mention is also deserved to Abbi in the Sales Progression Team who helped us close the transaction smoothly and on our timeline. A&A were recommended to us by friends, and I would echo this recommendation to anyone venturing into the Dubai property market - whether as first time, or repeat buyers. Overall, a very positive experience and I would not hesitate to use A&A again in the future.

Response from Allsopp & Allsopp

Hi, thank you for sharing such a thoughtful review. We’re delighted to hear about your experience with Jack, Matthew and Abbi. It’s great to know their knowledge, dedication and support helped make your property journey a smooth one. We truly appreciate your recommendation and look forward to assisting you again in the future!

29 Jul 2026

Roman Riabokon
Google

Rented an outstanding unit with them and the work of Amal was the example of pure professionalism. Never had a deal done so quickly and easily. She is the best

Response from Allsopp & Allsopp

Hi Roman, thank you for your kind words! We're so pleased to hear Amal made the process so quick and seamless for you. We'll be sure to pass on your feedback. Wishing you all the best in your new home!

27 Jul 2026

Riczerry Mae Opena
Google

Hands down one of the best Property Manager I’ve dealt with as a tenant here in DWP Building. Sid Rivera makes the entire process seamless to day-to-day maintenance requests and all the assistance we require are sorted in quick manner. He genuinely care about keeping the property in top shape and treating tenants fairly. 10/10 service!

Response from Allsopp & Allsopp

Thank you for your kind words! We're so pleased to hear Sid has made your experience such a positive one. We'll be sure to pass your feedback on to him.

27 Jul 2026

David Bruce
Google

Excellent service. Thank you Noora Hafez. Very easy and stress free. Every detail was meticulously attended to and all I ever had to do was walk out of my front door and get into a waiting car a couple of times. Couldn't fault it. Communication was spot-on, too. Nota dez.

Response from Allsopp & Allsopp

Hi David, thank you for your lovely feedback. We’re so pleased to hear that Noora made your experience such a smooth and stress-free one. It’s great to know her attention to detail and communication helped everything run seamlessly. We’ll be sure to share your kind words with her!

26 Jul 2026

DUBAI BAGS AND ACCESSORIES LLC
Google

As a tenant in DWP Building, I have had a very positive experience with the property management team specifically to the Manager Sid Rivera. They are professional, responsive, and always willing to assist with any maintenance requests or concerns. Communication is clear, and they work hard to ensure the building is clean, safe, and well maintained. Their dedication to providing excellent service makes living here a comfortable and enjoyable experience. I appreciate all their efforts and would gladly recommend DWP Building to anyone looking for a well-managed property for starting up a new business shop.

Response from Allsopp & Allsopp

Hi, thank you for taking the time to share your feedback. We’re so pleased to hear about your positive experience with Sid and the property management team. It’s great to know their support and dedication have helped make your experience at DWP Building a comfortable one. We’ll be sure to share your kind words with the team!

26 Jul 2026

Abhijit Sovani
Google

Overall a good experience with timely information, communication and guidance. The viewings were a good experience as well where the team gave us plenty of time to look around, patiently answered questions and made us comfortable. The only improvement area would have to be during the transfer process where more a proactive communication was required but overall there is a good team of professionals at Allsopp and I would recommend you to engage them in your search.Thank you Sachin and Tom and the team.

Response from Allsopp & Allsopp

Hi Abhijit, thank you for taking the time to share your feedback. We're delighted to hear you had a positive experience with Sachin, Tom and the team throughout your property search. We also appreciate your comments regarding the transfer process and have taken them on board as we continue to improve. Thank you again for your recommendation, and we wish you all the best in your new home! 🏡

19 Jul 2026

Alex
Google

We've had an absolutely great experience with selling our property with Luke Brooks in Motor City. He's been terrific and we can highly recommend him and alsopp&alsopp to anyone wishing to buy or sell in motor city.

Response from Allsopp & Allsopp

Hi Alex, Thanks for taking the time to leave this review, and thank you for the ongoing recommendation!

19 Jul 2026

Tarek khaddam
Google

If theres 0 stars, i wouldve given. Why have landline if you dont pick up calls & once your reception picked, She hang up on my face. You were happy charging me your fees but disapeared when its time for help I hope i never deal with you again.

Response from Allsopp & Allsopp

Hi Tarek, I'm sorry to hear you've had a bad experience, please send the details of your complaint to complaints@allsoppandallsopp.com where senior members of the team will investigate the issue as soon as possible. Thank you.

19 Jul 2026

Marco Spaltro
Google

My experience with Allsopp & Allsopp has been extremely disappointing. Having worked with the company for several years, I expected a relationship built on trust and professionalism. Instead, I found the opposite. The company appeared deeply mistrustful of its own long-standing clients, with rigid processes taking precedence over common sense and customer service. In particular, my interactions with Gulten, who managed the process, reflected a highly inflexible approach with little willingness to consider the context or history of the client relationship. Equally disappointing was the lack of support from Charlie, who, as the key sales contact, could have helped resolve the situation but instead allowed the process to take priority over the customer. A business relationship should be built on mutual trust, especially after years of working together. Unfortunately, I did not feel valued as a client, and the overall experience fell well below the standard I would expect from a leading real estate agency. Based on my experience, I would not recommend Allsopp & Allsopp to anyone looking for a client-focused agency.

Response from Allsopp & Allsopp

Hi Marco, I'm sorry to hear you've had a bad experience, please send the details of your complaint to complaints@allsoppandallsopp.com where senior members of the team will investigate the issue as soon as possible. Thank you.

19 Jul 2026

Davin Clarke
Google

Noora did a great job in seeing up a POA while I have been travelling in Asia. I would recommend her for coordinating with the notary and other parties to complete Power of Attorney quickly and efficiently.

Response from Allsopp & Allsopp

Hi Davin - thanks for the 5-star review! We're so pleased Noora handled everything for you.

12 Jul 2026

M Das
Google

👍 …

12 Jul 2026

Hanna Lowthion
Google

A massive thank you to Denis Vukaj & the team at Allsopp and Allsopp for helping with my first Dubai purchase! From the initial query all the way through to the transfer date, I was kept up-to-date every step of the way. Ben Holliday was great with the mortgage and had all the answers and secured my pre-approval within 48 hours. Denis spent his time taking me around with great knowledge of the area; he knew about service charges, best locations and good-quality units Weekends and evenings, he made himself available to assist & was always on time with great communication Once the contract F was undertaken, the sales progression team kept me well engaged with the movement of the sale! I had previously viewed a couple of properties where the agents were either late or wouldn't even show up! Would highly recommend you guys & the team to anyone looking to buy in Dubai! Thanks once again for all your time :)

Response from Allsopp & Allsopp

Hi Hanna, thank you so much for your kind words and for trusting us with your first Dubai property purchase. We're delighted to hear Denis, Ben and our Sales Progression team made the experience a smooth one from start to finish. We'll be sure to pass on your lovely feedback to everyone involved. Congratulations on your new home, and we wish you all the best! 🏡

12 Jul 2026

Shabana Kauser
Google

I had an excellent experience working with Usman Mubariq from Allsopp & Allsopp while searching for a rental apartment. He was professional, responsive, and took the time to understand exactly what I was looking for. Usman showed me several suitable options and provided honest advice throughout the process. His communication was clear, and he made the entire rental journey smooth and stress-free. Thanks to his support, I found an apartment that perfectly matched my requirements. I highly recommend Usman to anyone looking to rent a property. His dedication, knowledge, and excellent customer service truly stand out.

Response from Allsopp & Allsopp

Hi Shabana, thank you for your kind review! We're so pleased to hear Usman made your rental journey such a smooth and positive experience. We'll be sure to pass on your lovely feedback to him. Wishing you all the best in your new home!

12 Jul 2026

Michele Wong
Google

This is our third transaction with Allsopp and Allsopp. We only work with them their entire team of realtors and sales progression officers are super friendly, professional and knowledgable. This time we worked with Matt Kays (Realtor) and Gulten (Sales Progression) who made it as seamless as possible, selling our apartment during a conflict. Highly recommend.

Response from Allsopp & Allsopp

Hi Michele, thanks so much for the great feedback for Matt and Gulten - we'll be sure to pass it on!

5 Jul 2026

Guillaume Desparois Thibodeau
Google

I had an excellent experience working with Katie and Amal at Allsopp & Allsopp. Katie supported me throughout the property management setup process, from signing the management agreement to coordinating the handover and helping with furnishing the apartment. She was always incredibly responsive, professional, and happy to help with any questions I had. As an overseas owner, her guidance gave me confidence that I had chosen the right company to manage my property. Amal assisted me with the leasing of my property and did a fantastic job. She provided honest market advice, kept me informed throughout the process, organized viewings, and worked diligently to find the right tenant. Thanks to her dedication and professionalism, we were able to successfully rent the property. Both Katie and Amal were a pleasure to work with. Their communication, expertise, and commitment to their clients made the entire experience smooth and stress-free. I highly recommend them and Allsopp & Allsopp to anyone looking for property management or leasing services in Dubai.

Response from Allsopp & Allsopp

Thank you for such a thoughtful review! We're delighted to hear that Katie and Amal made your experience so smooth from start to finish. Thank you for trusting Allsopp & Allsopp with your property, and we look forward to supporting you again in the future! 😊 …

2 Jul 2026